Registration Cancellation Policy

Registrations canceled before Apr 20, 2024 11:00 PM PDT or  Pacific time will receive a full refund. Refunds will be issued to your credit card and may take up to 10 business days to appear on your statement.  Registrations cannot be canceled or refunded after that time. Cancel instructions are on this page.

Registrations are not transferrable. 

Registrations are linked to immigration documents, tax documents and credit card transactions and cannot be transferred to another person.

Visa information for physical or hybrid conferences 

If your visa is denied before Apr 20, 2024 11:00 PM PDT or , you may cancel and refund your registration in the Payment and Receipt section of your registration for a full refund.

After Apr 20, 2024 11:00 PM PDT or : You can still get a refund if you applied for your visa before March 3, 2024, and you are unable to attend because your visa was denied or you have not received a response. You must submit your refund requests using our contact form within one week of the close of the meeting and include documentation showing a visa denial